Shipping & Returns

Genehtik / Information / Shipping & Returns

SHIPPING & RETURNS

Shipping product is carried out according to the method of payment:

SPAIN:

Cash on Delivery – en 24/48 horas.

Other payment options – The dispatch of the material will be made once payment, no later than 24/48 hours.

OTHER COUNTRIES:

All payment options – The dispatch of the material will be made once payment, no later than 7 days.

The transit agency will choose freely by Genehtik.

In case of special varieties of marijuana always consult delivery time for each order notifying the customer the estimated delay.

For seeds not available in stock, notify the customer the estimated delay.

GASTOS DE ENVíO:

FREE SHIPPING FOR ORDERS OVER 45€ AND WEIGHT LESS THAN 3 KG. (only Spain)
FREE SHIPPING FOR ORDERS OVER 45€ AND WEIGHT LESS THAN 0,5 KG. (other countries)

Shipping cost to: Spain (Península y Baleares)

WEIGHT PRICE
0 to 3 Kg (order equal to or greater than 45€) FREE
0 to 0,5 Kg (order less than 45€) 6€
0,5 to 3 Kg (order less than 45€) 18€
3 to 5 Kg 28€
5 to 10 Kg 34€
10 to 15 Kg 41€
15 to 20 Kg 49€
20 to 25 Kg 54€

Shipping cost to: Alemania, Bélgica, Dinamarca, Francia, Holanda, Italia, Luxemburgo, Polonia, Reino Unido, República Checa y Suiza.

WEIGHT PRICE
0 to 0,5 Kg (order equal to or greater than 45€) FREE
0 to 0,5 Kg (order less than 45€) 12€
0,5 to 2 Kg 18€
2 to 5 Kg 28€
5 to 10 Kg 34€
10 to 15 Kg 41€
15 to 20 Kg 49€
20 to 25 Kg 54€

Shipping cost to: Bulgaria, Eslovenia, Estonia, Finlandia, Grecia, Hungría, Irlanda, Letonia, Lituania, Noruega, República Eslovaca, Rumanía y Suecia.

WEIGHT PRICE
0 to 0,5 Kg (order equal to or greater than 45€) FREE
0 to 0,5 Kg (order less than 45€) 12€
0,5 to 2 Kg 28€
2 to 5 Kg 52€
5 to 10 Kg 58€
10 to 15 Kg 65€
15 to 20 Kg 72€
20 to 25 Kg 77€

Shipping cost to: EE.UU., Canada and Canary Islands.

WEIGHT PRICE
0 to 0,5 Kg (order equal to or greater than 45€) FREE
0 to 0,5 Kg (order less than 45€) 12€
0,5 to 2 Kg 35€
2 to 5 Kg 54€
5 to 10 Kg 72€
10 to 15 Kg 81€
15 to 20 Kg 90€
20 to 25 Kg 97€

Shipping cost to: Other countries of the world (Argentina, Bolivia, Brasil, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, México, Nicaragua, Panamá, Paraguay, Perú, Puerto Rico, República Dominicana, Uruguay, Venezuela, …)

WEIGHT PRICE
0 to 0,5 Kg (order equal to or greater than 45€) FREE
0 to 0,5 Kg (order less than 45€) 12€
0,5 to 2 Kg 47€
2 to 5 Kg 67€
5 to 10 Kg 93€
10 to 15 Kg 109€
15 to 20 Kg 124€
20 to 25 Kg 134€

NEWS COMPLAINTS RECEIVED MATERIAL:

If you receive the package with signs of having been manipulated or beaten indicate this on the waybill of the carrier, do not sign the delivery note without incident and have indicated the presence of this always.

If after shipment notes that it corresponds to the order placed and observed differences between delivery notes or invoices detailing let us know immediately and tell the differences indicated a telephone number for the management to be more agile.

We do not accept claims on shipments beyond 24 hours of your receipt.

RETURNS

In compliance with the provisions of Act 26/1991 of 21 November on contracts concluded away from business establishments, we recognize the right to claim the contract without any reason, within a maximum of 7 days to count after the receipt of order.

But remember to pay the return postage and administrative costs or other which is generated as a result of its return.